Job Description

We are seeking a Salesforce Consultant to serve as a key technical partner for our clients, translating complex business requirements into high-performing, scalable Salesforce solutions. In this role, you will lead the end-to-end implementation lifecycle—from initial discovery and architecture design to configuration, testing, and user enablement. You will act as a primary point of contact for stakeholders, ensuring that every deployment optimizes business efficiency and maximizes platform ROI.

Required Skills

• Business Analysis & Discovery: Facilitate workshops to identify and document core business processes, pain points, and objectives. Translate these needs into functional requirements and technical design specifications. • System Architecture & Configuration: Architect and build robust solutions within Salesforce (Sales, Service, or Experience Clouds) using standard configuration tools, including Flow, custom objects, validation rules, and page layouts. • Integration & Data Management: Design and implement integrations between Salesforce and external systems (ERP, Marketing Automation, etc.). Manage complex data migration initiatives, ensuring data quality, mapping, and security. • Testing & Quality Assurance: Lead user acceptance testing (UAT) cycles, troubleshoot configuration issues, and perform system audits to maintain optimal platform performance and security. • User Adoption & Training: Develop comprehensive documentation, training manuals, and delivery workshops to ensure client teams are proficient and confident in using the new system. • Project Governance: Own the delivery timeline for assigned workstreams, providing regular status updates to stakeholders and proactively identifying risks or scope creep.

Responsibilities

• Deep Salesforce Knowledge: Hands-on experience with core Salesforce platform features, including security models, permission sets, reporting, dashboards, and advanced automation. • Analytical Mindset: Strong ability to decompose complex processes into logical, automated workflows. • Technical Literacy: Familiarity with Salesforce development basics (Apex, SOQL, or LWC) is highly valued, though the focus of this role is on consultative configuration and solution design. • Relationship Management: Proven ability to manage stakeholder expectations, handle feedback, and bridge the gap between technical teams and business leadership. • Implementation Experience: At least 3 years of experience in a consulting or analyst capacity, with a track record of successful full-lifecycle implementations. • Certifications: Professional certification as a Salesforce Administrator, Sales Cloud Consultant, or Service Cloud Consultant is required.

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