Grounded answers
Topics and knowledge are scoped to Salesforce objects, knowledge articles, and approved content. Agents should not invent policy.
Salesforce AI agents
Agentforce with Cloudastick
Cloudastick designs Agentforce so agents answer from your data, take approved actions, and hand off to a human when judgment is required.
Trusted actions
Create a case, update an opportunity, or book a follow-up only through actions you review with us before production.
Human handover
When confidence is low or the request is sensitive, the conversation becomes a case or a live owner, with full history.
How Cloudastick implements Agentforce
We start with the jobs to be done, not a model demo. Discovery covers which questions customers already ask, which Salesforce records are trustworthy, and which actions are safe to automate.
Then we configure Agentforce topics, instructions, data libraries, and guardrails in your org. Testing uses real anonymized scenarios from your teams. Enablement covers when to trust the agent and when to take over.