At Cloudastick Systems, we understand that success with Salesforce in Saudi Arabia goes beyond technology.
It requires trust, compliance, and alignment with the Kingdom’s data regulations. That’s why we ensure our implementations are fully aligned with the National Data Management Office (NDMO) Standards and Saudi Arabia’s Personal Data Protection Law (PDPL, 2021, amended 2023).
For Saudi enterprises, compliance is not optional, it is essential for growth, customer trust, and avoiding regulatory risks. In this article, we’ll outline the key compliance points our Saudi clients are looking for, and how Cloudastick ensures they’re built directly into every Salesforce solution.
1. Data Classification & Security
NDMO requires all organizations to classify their data into Public, Internal, Confidential, and Restricted categories. Each classification comes with strict handling and storage rules.
🔹 With Salesforce, Cloudastick enables:
- Field-Level Security & Encryption for sensitive data such as national IDs or financial information.
- Salesforce Shield for Platform Encryption and Event Monitoring.
- Audit Trail to track data access and changes.
📖 Learn more: Salesforce Shield Compliance
2. Data Governance Framework
NDMO emphasizes data governance across quality, lifecycle, metadata, and retention.
🔹 Cloudastick delivers this through:
- Data lifecycle policies embedded in Salesforce Flows and Retention rules.
- Metadata management using Salesforce’s metadata-driven architecture.
- Data quality dashboards to monitor duplicates, completeness, and accuracy.
📖 Learn more: Salesforce Data Management
3. Personal Data Protection (PDPL)
Saudi Arabia’s PDPL is closely aligned with global laws like GDPR and Egypt’s PDPL. It requires explicit consent, data subject rights, and breach notifications.
🔹 Cloudastick ensures compliance by:
- Building Consent Management Models in Salesforce.
- Automating Data Subject Rights requests (access, correction, erasure, objection).
- Implementing 72-hour breach notification workflows with Salesforce Cases and Flows.
📖 Learn more: Salesforce Privacy Compliance
4. Cross-Border Data Transfers
Under PDPL and NDMO, personal data cannot leave Saudi Arabia unless adequate protection is in place or explicit permits are obtained.
🔹 Cloudastick ensures:
- Use of Salesforce Hyperforce (as it becomes available in Saudi Arabia) for local data residency.
- Strong encryption for any cross-border transfers.
- Contractual safeguards and explicit consent when offshore storage is required.
📖 Learn more: Salesforce Hyperforce Trust Overview
5. Appointment of a Data Protection Officer (DPO)
Both PDPL and NDMO require organizations to have a DPO/CDO accountable for compliance.
🔹 At Cloudastick, we:
- Appoint a registered Data Protection Officer.
- Build Salesforce dashboards for DPO oversight (consent logs, DSR requests, breach incidents).
- Ensure transparency and audit readiness for SDAIA reviews.
6. Continuous Monitoring & Auditing
NDMO compliance is not a one-time project. Organizations must undergo ongoing reviews, staff training, and audits.
🔹 Cloudastick supports this by:
- Conducting periodic internal compliance audits.
- Training client teams on PDPL/NDMO obligations.
- Updating processes as laws and Salesforce evolve.
Why This Matters for Saudi Clients
For Saudi banks, insurers, real estate firms, and government-linked organizations, compliance is not just about avoiding fines — it’s about building customer trust and ensuring business continuity.
With Cloudastick and Salesforce, you gain:
- Full alignment with NDMO & SDAIA’s PDPL requirements.
- Solutions built on Salesforce, a platform already certified against global frameworks like GDPR, ISO, SOC, HIPAA, and more.
- A trusted partner who understands both the technology and the regulatory environment in KSA.
Conclusion
At Cloudastick, compliance isn’t an afterthought — it’s at the core of our Salesforce delivery model. By embedding NDMO standards and Saudi PDPL requirements directly into your Salesforce implementation, we help you focus on growth while staying secure and compliant.
👉 Explore more: Salesforce Compliance Center